Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at


Currently, we only ship to the 48 continental US states. Sorry for the inconvenience.

Orders are shipped out of our facility in NY within 1-3 business days after you place your order. Orders placed after 12 pm, on a weekend, or on a holiday will be processed the next business day. 

We have a standard shipping rate of $5.95 and offer FREE Shipping on orders over $100.

Please note that we are not responsible for lost, delayed, or stolen packages.

Changing Shipping Address
Shipping addresses cannot be changed once order is placed. 
Please note, as a small business, that our shipping rates are determined by our shipping carriers, all of which is also based upon order volume. Pandemic-related inflation has caused shipping rates to increase as high as 3.1% across the country.

Please contact us within 7 business days of the shipment delivery date to request a return. Returns received past the allowable date or containing ineligible items will not be refunded.

Returned items must be un-used, un-opened and in its original packaging, and be in the same condition in which they were received. Opened, used, or blemished/damaged items are non-refundable. The decision will be at our discretion.

Once your returned items are received by us, we will notify you of your refund status.

To initiate a return, please contact us at